How do I set a time limit so the users cannot submit beyond the limit?

  • Nikki
    Asked on October 13, 2019 at 9:02 PM

    hello on my hand and foot print form how can I stop customers selecting a time when we are closed ? Is there anyway I can set the clock limit to trading hours only? As it seems a free for all when they are booking and getting funny when we say we are closed or do not open until ... tia😊

    Page URL: https://form.jotformeu.com/72816771842363
  • roneet
    Replied on October 13, 2019 at 11:34 PM

    Please check this helpful guide to enable the Form only in specific hours.

    Guide: https://www.jotform.com/help/439-Conditionally-Enable-or-Disable-a-Form-Based-on-Time

    Let us know if you have further questions.

    Thanks.

  • Heavenltg
    Replied on October 16, 2019 at 7:50 AM
    Hello
    Thanks for the answer unfortunately it will not work for me as we need where anyone can book anytime using our forms but the appointment times they choose are between Specific to the hours we are open
    So if ‘Linda’ visits our website at 2am and wishes book to come in 2 days later between the hours that we open 10.30-5pm
    But because the options are 24 hours people are booking for say 9am and then we have to go back and explain we do not open until.... and using these forms it meant to stop the tooing and froing emails that can happen
    I have put our opening times above the box but this does not deter them!
    Best wishes
    Nikki Kearns
    Heavenly Glaze
    1 Pound Road
    East Peckham
    TONBRIDGE
    Kent
    TN12 5AU
    01622 872555
    Opening times: Tuesday - Friday 10.30-5pm Saturday 10 - 5pm
    Late Nights 1st Friday of the month 7-10pm
    www.heavenlyglaze.co.uk
    www.facebook.com/heavenlyglaze
    www.twitter.com/heavenlyglaze
    www.pinterest.com/heavenlyglaze
    www.instagram.com/heavenlyglaze
    ...
  • Ashwin JotForm Support
    Replied on October 16, 2019 at 8:54 AM

    So you want to just restrict users from selecting the time in which you are not not open. The best way to achieve this requirement is by adding separate dropdown fields for time and add the options based on your requirement.

    Please take a look at the following cloned form and see if this works as expected: https://form.jotform.com/92883774336976

    Feel free to clone this form for a closer look. The following guide should help you in form cloning: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Hope this helps.

    Do get back to us if you need any other changes.