Form contents not submitted to Airtable

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    HarrietWalsh
    Asked on October 14, 2019 at 06:15 AM

    Hi, my form is integrated with Airtable.

    One of the form submissions does not populate Airtable. All the other submissions of the same form populate Airtable fine.

    There is no special characters in the submission. Can you help?

  • Profile Image
    roneet
    Answered on October 14, 2019 at 06:33 AM

    Would you mind lettings us know the Form in question? Which Form field is not supported in Airtable?

    Looking forward to your response.

    Thanks.

  • Profile Image
    roneet
    Answered on October 14, 2019 at 06:51 AM

    I have noticed that you are having 21 Form submissions so you have received all the submissions in the Airtable tables except one?

    May we know the submission ID?

    Guide: https://www.jotform.com/help/549-Where-to-Find-the-Submission-ID

    Could you please edit the submission this way. Please see editing the submission triggered the data to Airtable?

    Guide: https://www.jotform.com/help/325-How-to-Edit-Submissions-Made-on-Your-Forms

    Looking forward to your response.

    Thanks.

  • Profile Image
    HarrietWalsh
    Answered on October 14, 2019 at 07:11 AM

    All sorted now, thank you.

    I opened the submission in edit mode, clicked through the fields and hit 'submit' and the data has now appeared in Airtable.