Cards Forms>>Hidden Box: Hidden box widget doesn't show when editing submissions

AnglersWarehouse
Asked on October 15, 2019 at 07:35 PM

Hi I have added the hidden box widget on both my forms and just tried going into already submitted forms to add internatal status notes however when I go to submissions and click on the edit icon it takes me to the published view of the jotform with the information however the hidden box doesn't appear as its 'hidden' from the published view.

This is a re-post of a comment on How To Assign Status To Submissions
gerardw

Jotform Support

Answered on October 15, 2019 at 08:53 PM

Kindly check if the "Auto hide empty fields" is checked. Ensure that it's unchecked. Just click on the small cog wheel on the upper right inside the submissions page.

Here's a sample screenshot:

Please let us know the form URL which you are referring to.
AnglersWarehouse
Answered on October 15, 2019 at 09:50 PM

Hi Gerard,
Thank you for your response.
I have unticked that box now thank you see below:
But when I click the edit icon it still takes me to the public submissions page also see below:
[cid:image001.png@01D58419.7D790670]
[cid:image002.png@01D58419.7D790670]
Kind Regards,
Angela
[new aw email signature]
...
roneet

Jotform Support

Answered on October 15, 2019 at 11:38 PM

Unfortunately, we have not received the screenshots that you have shared.

To post the Screenshot refer to this guide:

https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

May we know which of the below two Forms are you referring to:

https://www.jotform.co/form/83162602350851

https://www.jotform.co/form/83288797756885

Looking forward to your response.

Thanks.
AnglersWarehouse
Answered on October 15, 2019 at 11:43 PM

Please see above screenshots thank you :)

we have set up the hidden box for both the above forms.
roneet

Jotform Support

Answered on October 16, 2019 at 12:19 AM

Let me test this further and get back to you.

Thanks.
roneet

Jotform Support

Answered on October 16, 2019 at 04:39 AM

I have gone ahead and tested it further.

I have noticed that the Hidden box is not supported in the Cards layout. Currently, it is only supported in the Classic layout. Let me escalate this to our development team. We will update you once we receive any information regarding this. Until you can follow this workaround:

What you can do is add a Short text entry field to add a text note while editing the submission. You can add a Get Form Page URL. Add a condition to your Form to show this field only when the Form is edited.

Let us know if you have further questions.

Thanks.