What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    forms being disabled - over monthly allowance for free account

    Asked by angela on April 02, 2013 at 11:44 AM

    I received an email that I am over on my monthly limit & my forms will be disabied as a result.  Will my forms be enabled with the new month?  I am unclear on how it works & why I have suddenly gone over my limit w/ no unusual traffic on my end.

     

    Please advise.  

    thank you - angela

    Page URL:
    http://www.angelapascale.com/Custom_Quote.html

    My Forms email monthly limit
  • Profile Image

    Answered by sidharth_kch on April 02, 2013 at 12:10 PM

    @angela

    I checked your account and see that file uploaded are 102.37 MB which is over the allowed limit. Submission limits are reset to zero every month but your files will still be there. 

    You can upgarde your account.

    Please let us know if you need further assistance.

    Thanks,

    Sidharth