Can you add that back to my submissions for the month (ASAP)?

  • ncaaca
    Asked on October 17, 2019 at 4:59 PM
    Can you add that back to my submissions for the month (ASAP)?
  • KrisLei Jotform Support
    Replied on October 17, 2019 at 5:02 PM

    "I'm almost out of payment form submissions for the month because between jotform and what I did to try to get the iframe working, there was an exta 54 submissions on the clone form of dummy credit cards. "

    Hello Brad,

    Please try to delete the Payment Submissions on the cloned form or with the dummy credit cards then please inform us so that we can refresh the submission count on your account. 

     

     

    Thank you. We will wait for your confirmation.

     

  • ncaaca
    Replied on October 17, 2019 at 5:06 PM

    I deleted all 54 submissions that were for testing purposes.  thanks


    brad

  • KrisLei Jotform Support
    Replied on October 17, 2019 at 6:31 PM

    I have reverted the 54 payment submissions on your account so it should show you 18 remaining payment submissions. 

    Let us know if you need further assistance.

  • ncaaca
    Replied on October 17, 2019 at 6:51 PM

    Thanks!