I Cannot Change My Email Address

  • Profile Image
    alchimias
    Asked on October 18, 2019 at 06:41 AM

    Sono l'account "alchimias" la mia mail è: web@abelettronicasrl.com.

    nelle impostazioni del mio account c'è ancora un'e-mail che non uso più "info@albaphone.com.

    Ho provato a mettere quello nuovo, ma mi offre sempre info@albaphone.com, come inserire quello nuovo e funzionante?

    Rispondi all'aspetto su web@abelettronicasrl.com.

    Grazie

    Albert

  • Profile Image
    craig
    Answered on October 18, 2019 at 07:22 AM

    We checked your account then we saw that "alchimias" account's email address is "info@albaphone.com"

    Also, we checked the email address "web@abelettronicasrl.com", we saw that there is an active user uses this email. That's why the system didn't allow you to change your email address as "web@abelettronicasrl.com".

     

    If you require any further assistance feel free to let us know.