How to view reports on encrypted form

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    Asked on October 18, 2019 at 10:52 AM


    I was curious how I can access the reports for one of my forms which is recently encrypted. I get the message saying reports are disabled for encrypted forms when O click on the report section of the encrypted form. I was wondering if there is any other way to access the reports on an encrypted form.

    Thank you.

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    Answered on October 18, 2019 at 11:43 AM

    That is not possible when using Encrypted forms, features such as form reports get disabled: 


    Some of the features that are not available for Encrypted Forms are:

    1. PDF Downloads.

    2. Reports (this includes downloading Excel and CSV files from within the Submissions Page).

    3. Emails: Email Notifications and Autoresponder (usually emailed to the form submitters).

    All server-side gathered and processed data, can not be retrieved in encrypted forms because your private key is never sent to our servers."

    Please see the guide below:

    Guide: Encrypted-Forms-and-How-to-Use-Them