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CARSTAsked on October 18, 2019 at 10:52 AM
Hello,
I was curious how I can access the reports for one of my forms which is recently encrypted. I get the message saying reports are disabled for encrypted forms when O click on the report section of the encrypted form. I was wondering if there is any other way to access the reports on an encrypted form.
Thank you.
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jherwinReplied on October 18, 2019 at 11:43 AM
That is not possible when using Encrypted forms, features such as form reports get disabled:
IMPORTANT:
Some of the features that are not available for Encrypted Forms are:
1. PDF Downloads.
2. Reports (this includes downloading Excel and CSV files from within the Submissions Page).
3. Emails: Email Notifications and Autoresponder (usually emailed to the form submitters).
All server-side gathered and processed data, can not be retrieved in encrypted forms because your private key is never sent to our servers."
Please see the guide below:
Guide: Encrypted-Forms-and-How-to-Use-Them