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Hide/show fields won't work correctlyAsked by Noswebdesign on April 03, 2013 at 05:03 AM
My form doesn't do what I want. People see double fields or fields they shouldn't be in the form and the notifications-mails are not correct either. I also get empty fields in the mails?! It's starting when I'm working for one group in the form(with hide/shown fields). At this moment the other group get confused again and the properties get lost, I think.
The option to leave a field empty by loading the form for the first time doesn't work either. So the visitor sees already a lot of questions he shouldn't, because the form choose automatically which user (group)he is.
Help? Greetings, Natalia
You have duplicate fields. You can actually just use one single field. You can use this guide to show multiple fields using single conditional entry: How to Hide or Show Multiple Fields at Once Based On a Single Conditional Entry.
Empty Emails because some fields on your form are not required. I suggest you to make them as required:
But as far as I can see, your conditional logic setting seems to be working fine. Have you tried checking your form using the direct URL: http://form.jotformeu.com/form/30852879922365.
I'll get back to your for some additional notes about your settings. I'm checking this further.