Renewal Subscription

Hello customer support,

I am having an issue at the moment to have the renewal paid for by my account with Citibank. Recently my account has been hacked and I am in the process of getting it released in the next days. As you can understand this is a huge problem because a lot of our accounts can not be paid. We do not want to lose our great situation with you. So can someone help us out please and this way we can get this renewal paid in the next few days. Thanks Leonard Fontana

It seems this a duplicate thread. Your issue will be addressed in the thread https://www.jotform.com/answers/2007679

Please follow up that thread for any further assistance.

@mm4u

To avoid confusion, I have moved your concern to a separate thread. We encourage our users to open a new thread for every question they may have. The link to the thread opened for your concern is https://www.jotform.com/answers/2007794

Please refer to that thread only if you have any follow-up questions about your concern.