What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Sorry for the inconvenience that may have caused. I have check your form and found out that your recipient email address is in our bounce list which causing the issue.
Result: firstname.lastname@example.org is IN the bounce list
Reason(s) : 5.3.0 - Other mail system problem 554-'5.7.1 The message from (<email@example.com>) with the =subject of (New submission: Tour Deposits and Payments) matches a profile t=he Internet community may consider spam. Please revise your message before =resending.'
I have now remove your recipient email address to our bounce list and it should be working fine now.