Problems with Google Spreadsheet integration

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    Rusty Payton
    Asked on April 03, 2013 at 01:33 PM

    I created the form and it integrated with Google spreadsheet just fine. When I went to the web link for my form and tried to do a second submission, it did not integrate even though I got the confirming thank you and email of the submission.  I did not change anything on the form or the spreadsheet between submissions.  I tried deleting integration and same thing happens with the new form.

    Here is my form URL:

    Here is my google spreadsheet: <<< This is the one showing as being integrated.

    Is the problem that I am making multiple submissions from the same computer? Our intended use for the form is to have staff enter case files (multiple submissions) through the form from different locations and have them all integrate on a single spreadsheet.

    Do I need to host the form somewhere or can I just give staf the link?


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    Answered on April 03, 2013 at 01:45 PM

    I am having the exact same problem! Help is needed!

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    Answered on April 03, 2013 at 02:43 PM

    @Rusty Payton

    Can you please grank public access to your google spreadsheet so that we can have a look and do some test submissions?



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    Answered on April 03, 2013 at 03:13 PM

    Can't share outside organization.  Have determined tat this is just not worth the hassel.  Find supoort here to be aweful.

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    Answered on April 03, 2013 at 03:26 PM

    Can't share.  Can send to a specific email but not make public

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    Answered on April 03, 2013 at 05:39 PM

    We have had previous reports on regards to this issue, so I am forwarding yours aswell

    Hopefully it will get resolved by our developers ASAP

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    Answered on July 21, 2013 at 09:28 PM

    We apologize for missing on updating this thread.  We have made some changes that should resolve this problem.

    Please let us know if the problems you encounter still persist.