Error Message when downloading the attachment

  • Profile Image
    Robert Turner
    Asked on October 21, 2019 at 05:38 PM

    I get an error message when I try to download a file. "Page could not be found." 

  • Profile Image
    Answered on October 21, 2019 at 08:18 PM

    You need to login to your Jotform account to download the file. If you don't want to require the login, you have to uncheck Require log-in to view uploaded files in your account settings under Privacy. If you don't own the form, you can contact the form owner and inform this solution.