Error Message when downloading the attachment

  • Robert Turner
    Asked on October 21, 2019 at 5:38 PM

    I get an error message when I try to download a file. "Page could not be found." 

    Jotform Thread 2009147 Screenshot
  • Elton Support Team Lead
    Replied on October 21, 2019 at 8:18 PM

    You need to login to your JotForm account to download the file. If you don't want to require the login, you have to uncheck Require log-in to view uploaded files in your account settings under Privacy. If you don't own the form, you can contact the form owner and inform this solution.

    Error Message when downloading the attachment Image 1 Screenshot 20