What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am getting an error when I try to edit a form..

    Asked by odtechgrp on April 03, 2013 at 03:08 PM

    Webpage error details

    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; BTRS100194; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C; .NET4.0E; InfoPath.2)
    Timestamp: Wed, 3 Apr 2013 19:07:09 UTC


    Message: Expected identifier, string or number
    Line: 1534
    Char: 922
    Code: 0
    URI: http://max.jotfor.ms/static/formBuilder_en-US.js?3.1.2560


    Message: Object expected
    Line: 1
    Char: 1
    Code: 0
    URI: http://www.jotform.net/server.php?action=getSavedForm&formID=session&callback=getSavedForm&v=3.1.2560&nocache=1365015970


    Message: 'Utils' is undefined
    Line: 1
    Char: 1
    Code: 0
    URI: http://www.jotform.net/server.php?action=getLoggedInUser&callback=Utils.setUserInfo&includeUsage=1&v=3.1.2560&nocache=1365015970


    Message: Expected identifier, string or number
    Line: 166
    Char: 15143
    Code: 0
    URI: http://max.jotfor.ms/static/formBuilder3.js?3.1.2560

     

    JotForm session message identifier
  • Profile Image

    Answered by jeanettebmz on April 03, 2013 at 03:33 PM

    I would recommend you to either use Google Chrome (most recommended one) or clear your Mozilla cache

    Let us know if the issue still persist after this recommendation