Inaccurate Ordering

  • Profile Image
    Asked on October 22, 2019 at 11:49 PM

    I have used jotform a couple times for uniform ordering. 

    I end up receiving inaccurate ordering information. 

    A customer will submit their order form and order 3 short sleeve shirts, but on my end it might show up as LONG SLEEVE shirts. 

    There have been several discrepancies like this.

    Do you know how this might be happening?

  • Profile Image
    Answered on October 23, 2019 at 01:08 AM

    Is this the form you're working on?

    Could you let us know if we can send a test submission to the form to test it from our end?

    Looking forward to your response.