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Kristina KlaasAsked on October 23, 2019 at 10:22 AM
Hello, I am writing to request your assistance in updating the username on the JotForm account for Montana Ballet Company. The current user name is asinger@montanaballet.org
Would it be possible to make the new username "montanaballet"? Or, if an email address is required, kklaas@montananballet.org would be best.
Thank you!
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BJoannaReplied on October 23, 2019 at 10:43 AM
I checked the email addresses you provided and I found the account aliciasinger. The email address your account was changed today from asinger@montanaballet.org to kklaas@montanaballet.org.
Do you want to change the username from aliciasinger to montanaballet? Or did you only wanted to update the account email address?
If you want to change the username, please let us know and we will update it.
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aliciasingerReplied on October 23, 2019 at 10:46 AM
Hi, yes I would like to change the username to montanaballet.
Thank you for updating the account email address.
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BJoannaReplied on October 23, 2019 at 11:04 AM
As per your request, I changed the username of your account from aliciasinger to montanaballet.
Please note that I did not update the account email address. If you did not do it, I can only assume that it was done by someone else form your company. Maybe the previous account owner (asinger@montanaballet.org) did it.