Logo: form logo is not responsive on mobile devices

  • Profile Image
    Asked on October 24, 2019 at 11:51 AM


    There is a space between the header(logo) and the body of my form, on the mobile version.

    I don't have this problem on the preview.

    Thanks for your help.

  • Profile Image
    Answered on October 24, 2019 at 01:16 PM

    Are you referring to the form https://form.jotform.com/71933980656266? As I check the form on an Android device, the logo seems to be displaying normally. 


    Please check again and let us know if you are referring to a different form and the device being tested so that we can check further to assist you.


  • Profile Image
    Answered on October 24, 2019 at 01:47 PM

    No this is this form : https://form.jotform.com/92955018067261


  • Profile Image
    Answered on October 24, 2019 at 04:07 PM

    Our apologies for the inconvenience.

    I can see this problem in the given form. It's not too responsive considering the placement and the top and bottom spacing.

    I have escalated this thread to our backend team for further checking. Once we have an update, you will be notified here. 

    In the meantime, consider removing the logo at the top and add our Image field to upload the logo. See below for example: