What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    change reply to address in email notification

    Asked by bellaform on April 04, 2013 at 04:15 PM

    Is it possible to change the reply to email address from "noreply@jotform.com" to an email address that someone put in the form?

    Page URL:

    email email notification JotForm style size
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    JotForm Support

    Answered by Welvin on April 04, 2013 at 04:20 PM


    Yes, you just need to set the email field on the "Reply-To Email" on your Form Notification settings. Set it up like this;

    Let us know if you need any further assistance.


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    JotForm Support

    Answered by Welvin on April 04, 2013 at 04:24 PM

    By the way, that is base on your current form settings. You can also setup form notification like this:

    And to avoid problems in future, I suggest you to check this guide: How to setup email alerts to prevent "emails not being received" issues.