What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Files up to 1GB in size

    Asked by Davin on April 04, 2011 at 02:33 PM

    Hello, we are looking at your 1TB package, but we need to be able to receive uploads of up to 1GB in size.   If we signed up, could you make this happen for us?  I read that your system is configured to limit uploads to 100MB.

    Thank you.

    Davin

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    Answered by allanftd on April 04, 2011 at 03:36 PM

    Hi Davin,

    Thank you for your interest in JotForm. Yes, JotForm has more than enough muscle to handle big uploads of up to 1GB! In fact, I tried uploading a bigger file and JotForm was still able to accept it.

    Please note however that it is also very important to consider the internet connectivity of the user who wishes to upload the file. The connection between the user and JotForm should be stable and fast enough to ensure that no issues will occur in the middle of the uploading process.

    if you have any other concerns or questions, please do not hesitate to contact us. 

    JOTFORM SUPPORT