What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I change my email address?

    Asked by Harbor on April 04, 2011 at 06:07 PM

    The email address I have on record has changed, how do I update it?

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    JotForm Support

    Answered by mliz on April 04, 2011 at 09:39 PM


    To change the email address on your account, please do the following:

    1. Login to your JotForm account
    2. Scroll down and click on 'Account Settings'
    3. The next section allows you to update the email address associated
        with your JotForm account.

    To change the email address where the email alerts are sent to:

    1. Login to your JotForm account
    2. Slect the Form and choose Edit
    3. Click on "Setup and Embed" tab on the form builder toolbar.
    4. Click on "Email Alerts".
    5. Select "Notification".
    6. Click on "Reply-To and Recipient Settings" button (bottom right corner).
    7. An envelope will appear.You can change the email address on the right hand corner. ('To' field)
    8. Finish and Save your form.

    Hope this helps.

    Thanks for using JotForm