Unable to submit form as it shows invalid PayPal account

  • riverbank01
    Asked on October 28, 2019 at 7:48 PM

    Hello, when i preview my form it says I don't have paypal etc set up so it can't submit but I am using it only to collect data not to collect payments

    Jotform Thread 2018224 Screenshot
  • Girish JotForm Support
    Replied on October 28, 2019 at 10:45 PM

    I checked both the forms in your account and neither have any payment fields added into the form. 

    I test submitted both these forms in preview mode and did not get any error.

    Please let us know the form URL where you are facing this issue. If you are facing this issue on an embedded form, please provide us the web page URL.