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Trying to upgrade but having difficultiesAsked by Wendy Vuille on April 05, 2013 at 12:39 PM
I am trying to upgrade to Economy but I only purchased the software and I am not the user. It states I have an account, but I don't know the user name and a password is not being sent to me when I input my email address. The last purchase made was with order number INT120731-8672-26600. Thanks! My phone is 907-465-2403.
Such order number is related to username doawebmaster, which is linked to the email address email@example.com
This account is currently under a Premium yearly subscription.
Let me know if you still need assistance