What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to edit forms, create or see form builder on Internet Explorer 7 and Internet Explorer 8

    Asked by magicart87 on April 05, 2013 at 01:01 PM

    I am unable to edit, create or see the form builder. All I see is a blank white page were the design panel used to be. Is this an issue on my end or sitewide problem. I'd like to design an new form but am unable to do so.

    Form Builder create builder new form problem
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    Answered by ksavariau on April 05, 2013 at 01:04 PM

    I am having the same problem...my page won't even load to edit it?

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    JotForm Founder

    Answered by aytekin on April 05, 2013 at 01:31 PM

    Can you use a different browser such as Firefox or Google Chrome to edit your forms.

    At least temporarily. We will look into these problems. 

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    Answered by ksavariau on April 05, 2013 at 01:35 PM
    I suppose I can use google chrome. But how do I set that up with my forms?
    Regards,
    Amanda Zannet
    Pitt Meadows Airport Society
    Office Services Coordinator
    azannet@pittmeadowsairport.com
    T: 604.465.8977
    F: 604.465.4512
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    JotForm Founder

    Answered by aytekin on April 05, 2013 at 01:40 PM

    Just install google chrome, launch it and go to www.jotform.com. Log into your account and edit your form. 

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    Answered by magicart87 on April 05, 2013 at 02:34 PM

    Chrome not working either.

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    Answered by ksavariau on April 05, 2013 at 02:38 PM
    Chrome is working great for me all is fixed!!
    Regards,
    Amanda Zannet
    Pitt Meadows Airport Society
    Office Services Coordinator
    azannet@pittmeadowsairport.com
    T: 604.465.8977
    F: 604.465.4512