Form fields appear corrupted as css

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    Asked on April 04, 2011 at 09:21 PM

    My form does not show the questions near the form fields. So how will people know what to write?

    Also the form is not the colours I have chosen??

    Also forms are not coming to my email address ?

     thanks Robyna

  • Profile Image
    Answered on April 05, 2011 at 01:55 AM

    Hi Robyna,

    Thank you for sharing your concerns here. 

    Regarding the first issue, I would recommend using the iframe embed code instead of the one you're using now. You can find the iframe embed code in your form's Embed Form Wizard:

    In that way, all form CSS and javascripting are saved independently and will not be affected by your website's own CSS and javascripting.

    For the second issue, there is a conflict in how your form was configured. I have observed that your email notification is a condition, that if the Full Name, Address, Mobile No., or Course field is left blank by the guest, it will be sent to your hotmail email address. However, since all of these fields are required fields, there's no chance that a condition match wil be achieved.

    If you have created this condition by mistake, you can remove it altogether in the Conditions Wizard and observe if submissions are now properly received.

    We hope you find this information useful. Please let us know if you have any other concerns. Thank you for using JotForm!