What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Error on save

    Asked by silveradojewelery on April 05, 2013 at 03:38 PM

    I am getting an error everytime I try to save a form.  I manage Jot FOrm acccounts for many clients and it is happening on at least two accounts and is happening in FireFox and Chrome.  It's asking me to enter a capthca but I can't becuase I can't get to the form.  See the screen shot.  

    Page URL:
    can'tgettoittoshowyou-keepgettingtheerror

    Screenshot
    save a form
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    Answered by indigosilver on April 05, 2013 at 03:49 PM

    We have the same problem, posted at:

    http://www.jotform.com/answers/202003-I-can-t-edit-my-form-access-denied-by-CloudFlare#0

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    Answered by jeanettebmz on April 05, 2013 at 04:56 PM

    We've been informed this was a temporary issue but it should be corrected now. Please close the browser and try one more time. It should be fixed now

    Let us know if you need more help