What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms do not come to my email address

    Asked by UGlamour on April 04, 2011 at 09:24 PM

    When the forms come are filled in people are saying they filled in the form but have not heard from me I changed the form to day to add payments to see if that works but I do not always need them to pay when they enroll. Sometimes after speaking with them we find they are not suitable for our courses.

  • Profile Image

    Answered by allanftd on April 05, 2011 at 02:18 AM

    Hi UGlamour/Robina,

    I believe your question is related to this thread: http://www.jotform.com/answers/20197-My-form-does-not-show-writting-such-as-Name-address-and-so-on-near-form-fields-?entrymessage=10732640770

    The problem that I saw was the conflict between a condition and the concerned fields being configured as 'required'. You must either edit or remove the condition or do not mark the fields as required.

    We hope you find this information useful. Please let us know if you have any other concerns. Thank you for using JotForm!

    JOTFORM SUPPORT