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    How do I ensure conference participants pay before submitting their registration form?

    Asked by Donna Gray on April 05, 2013 at 03:42 PM

    Our women's conference registration form contains a "$50 Deposit" required field, which has a PayPal account attached for receipt of deposits/payments. However, there seems to be no way to ensure payments are made prior to submitting registration forms.

     

    How can we ensure conference participants pay before selecting the 'SUBMIT' button w/o payment?

     

    Is there a drop down box somewhere that ask for their credit card information? OR do we need to create one?

     

    Please help!

    Thank you,

    Donna Gray

     

    registration form required field style size
  • Profile Image
    JotForm Support

    Answered by jonathan on April 05, 2013 at 04:27 PM

    Hi Donna,

    May I know the form you are working on. I will check.

    From what I understand on your message, you want to make sure that the customer will pay once they are on the paypal window already.. but I there is no way to do this.

    The customer will always have the choice to abandon the payment in paypal and not proceed with the transaction.

    Even if you can force them in JotForm to use the payment/paypal.. the customer will still be the one to decide if they want to pay or not.

    Please inform us if you have more inquiry.

    Thanks.

  • Profile Image

    Answered by Donna Gray on April 05, 2013 at 06:06 PM
    Thank you for your quick response. I was only able to respond back via this email so forgive my lack of technical skills. My questions is how can I ensure payment is received via the $50 deposit field BEFORE they select "SUBMIT". We cannot receive registration forms WITHOUT PAYMENT. I don't see a PayPal window for the customer to complete on my form. http://www.jotform.com/?formID=30946091470151
    Donna Gray Date: Fri, 5 Apr 2013 16:27:36 -0400
    To: graydkad@hotmail.com
    Subject: Re: How do I ensure conference participants pay before submitting their registration form?
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    JotForm Support

    Answered by jonathan on April 05, 2013 at 07:09 PM

    When using the paypal/payment field  you can assiged a mandatory or required options. Or in your case the amount of $50 deposit.

    Please review this guide

    http://www.jotform.net/help/225-How-To-Add-Options-In-The-Payment-Form

    If you view this form http://www.jotformpro.com/form/30823446292959 you'll noticed that product 1 of $1.00 is mandatory before the form can be even be submitted.

    Hope this help.Please inform us if you have further inquiry.

    Thanks.

  • Profile Image

    Answered by Donna Gray on April 06, 2013 at 05:06 PM
    THANK YOU SOOOO MUCH!!!
    Date: Fri, 5 Apr 2013 19:09:32 -0400
    To: graydkad@hotmail.com
    Subject: Re: How do I ensure conference participants pay before submitting their registration form?
  • Profile Image
    JotForm Support

    Answered by jonathan on April 06, 2013 at 05:49 PM

    You're quite welcome. =)

    Please contact us again anytime should you have other inquiry.

    Thanks.