What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The forms cannot be saved, getting an error

    Asked by nyscf on April 05, 2013 at 04:04 PM

    This is the error I'm getting today. I dont think any of my forms has any improper content.What happened?

    The security system for this website has been triggered because of a phrase or content in your submission. If you are reading this, you are most likely a human visitor trying to log in or post a comment that triggered the system.

    When will this restriction go away?

    This restriction will disappear when your computer or mobile device is cleaned and no more harmful behavior is detected. Completing the challenge above proves you are a human and gives you temporary access. You can ask the website owner to permanently whitelist you.

    saved My Forms POST whitelist Mobile
  • Profile Image
    JotForm Support

    Answered by jonathan on April 05, 2013 at 05:14 PM

    Hi,

    Our site is protected by a service called Cloudflare. It looks like they started asking for a captcha from all users when you tried to edit forms. We are not sure why this happened but they have quickly fixed this problem.

    You can edit your forms now. Sorry for the inconvenience.

    Do contact us again anytime if the issue persist on  your end.

    Thanks.