Email is not being sent to my mail

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    flourishfeelfresh
    Asked on April 06, 2013 at 03:09 AM

    Hi My Form is not sending email to my email id, I've checked everything it is correct please help

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    gori-mathew
    Answered on April 06, 2013 at 04:19 AM

    Hi flourishfeelfresh,

    Your email ended up to the bounce list due to the following reason:

    Reason(s) : 5.1.0 - Unknown address error 550-'Relay is not permitted.'

    I have now removed it so hopefully it should be working fine now. Please read this article as it may help you to avoid this issue from happening again. How to setup email alerts to prevent "emails not being received" issues, though we can't assure you about this since it may depend on the bounce reasons.

    Thanks!