What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What is covered under upload space?

    Asked by BeefUpYourTracks on April 06, 2013 at 06:40 PM

    Since files uploaded through jotform are going to Dropbox, clients uploading files don't count towrds upload space right? If so, please expalin why.

    JotForm dropbox count
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    JotForm Support

    Answered by liyam on April 07, 2013 at 12:49 AM

    Hello BeefUpYourTracks. File uploads get uploaded first to JotForm and then it sends a copy to Dropbox.  So it still counts on your JotForm account's upload space.  You can delete your JotForm submission so that you can free up space on your JotForm account.

    If you need further clarification on this matter, please do let us know.

    Thanks.