What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Please help...re:integration

    Asked by nasira123 on April 07, 2013 at 10:49 AM

    I am on the integration wizard and the drop down menu for Pick a LIst is not working....

    Please help..



  • Profile Image
    JotForm Support

    Answered by jonathan on April 07, 2013 at 02:14 PM


    Are you perhaps refering to MailChimp integration? 

    You should indicate in your questions and details which integration you were refering to.

    I checked some of your previous questions on this forum, and I am trying to second guess that you might be refering to MailChimp.

    Our colleague have responded to one of your question that also have to with 'integration' here:


    If your question is about MailChimp, you should do the ff: on MailChimp side before integration to JotForm

    1. Create the lists in MailChimp

    2. Create the mailchimp API key.

    3. Integrate to JotForm, and use the new API key, then select the list you created.

    Hope this help.


  • Profile Image

    Answered by nasira123 on April 08, 2013 at 03:10 AM
    Thanks for this but when I get to the window of Picking the list it does not drop down with my created list.
    This is where I am stuck.
    Thanks for your help.
    Sent from my Delightful iPhone
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    JotForm Support

    Answered by Welvin on April 08, 2013 at 04:43 AM

    Hi Nasira,

    It's working fine on my end;

    Please try to clear your browsers cache and cookies or use another browser. 

    Let us know for results.