Submissions not sending to the right email address

  • Profile Image
    cooncat
    Asked on April 07, 2013 at 06:25 PM

    When I test my "Picture Upload" form from your site it goes where it is supposed to go, "mikesnewplanet@gmail.com"

    When I actually use it on my site it instead goes to my other email, "mikesnewplanet@yahoo.com"

    It seems like the my Jotform would be controlling where the upload goes and can't find out where I can change the email on the form.

     

    Thanks, Mike

  • Profile Image
    EltonCris
    Answered on April 07, 2013 at 08:03 PM

    Hi,

    Here's how to change your form recipient email address: Finding out E-mail Address used for submission notifications

    In order to test the new entered recipient email address, you have to make an actual submissions with your form. Please be informed that clicking the "Test Email" button will only send a test submission to the email address associated with your account.

    Hope this informs you well. Thanks!