What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Up/down grade alert?

    Asked by mark on April 08, 2013 at 05:22 AM

    Does your system alert basic package users if they get more than 100 submissions a month and queue the unsent submissions so that they are not lost? e.g. they are forwarded after upgrade?




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    JotForm Support

    Answered by Welvin on April 08, 2013 at 06:19 AM

    Hi Mark,

    We alert users through Email Message once 90% of their submissions limit is consumed. Also, your user won't be able to submit or can't see your form once you will reach the limit.

    That's the process we have, we don't put submissions on queue once limit is reach.