What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My forms do not work anymore?

    Asked by Petbackdrops on April 08, 2013 at 06:22 PM

    Hi, not sure why but all the sudden my forms do not work anymore and it doesn't let me create new forms as well. Any idea why? I look forward to hearing back from you.If you go to my website petbackdrops.com and scroll all the way to the bottom of the page it will have a sign up for email specials link to click and it should take you to the jotform I created the other day but it is just blank.

    Thank you...

    Page URL:
    http://petbackdrops.com

    My Forms JotForm email create
  • Profile Image

    Answered by pinoytech on April 08, 2013 at 07:00 PM

    Hi there,

    We apologize for the inconvenience that may have caused. Our AutoPhishing filter mistakenly suspended your account which causing this issue. I have now fixed the issue and it's working fine now.

    If this issue still persist, do let us know.

    Thank you!

  • Profile Image

    Answered by Petbackdrops on April 08, 2013 at 07:25 PM

    Yes, it's working again.

    Thanks for your help.

    You guys are doing a great job at jotform. Thank you!

  • Profile Image

    Answered by pinoytech on April 08, 2013 at 08:01 PM

    Thank you for your feedback and we really appreciate it. If you need our assistance again, feel free to contact us again at anytime.

    Have a great day!