My forms do not work anymore?

  • Profile Image
    Petbackdrops
    Asked on April 08, 2013 at 06:22 PM

    Hi, not sure why but all the sudden my forms do not work anymore and it doesn't let me create new forms as well. Any idea why? I look forward to hearing back from you.If you go to my website petbackdrops.com and scroll all the way to the bottom of the page it will have a sign up for email specials link to click and it should take you to the jotform I created the other day but it is just blank.

    Thank you...

  • Profile Image
    pinoytech
    Answered on April 08, 2013 at 07:00 PM

    Hi there,

    We apologize for the inconvenience that may have caused. Our AutoPhishing filter mistakenly suspended your account which causing this issue. I have now fixed the issue and it's working fine now.

    If this issue still persist, do let us know.

    Thank you!

  • Profile Image
    Petbackdrops
    Answered on April 08, 2013 at 07:25 PM

    Yes, it's working again.

    Thanks for your help.

    You guys are doing a great job at jotform. Thank you!

  • Profile Image
    pinoytech
    Answered on April 08, 2013 at 08:01 PM

    Thank you for your feedback and we really appreciate it. If you need our assistance again, feel free to contact us again at anytime.

    Have a great day!