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  • Profile Image

    Problems receiving forms

    Asked by fcobos on April 05, 2011 at 12:26 PM

    Dear all,

    I'm having terrible problems to make all my recipients to get the forms...it does't matter which way you go it is a chaos...can you help?

     

    Thanks

  • Profile Image

    Answered by DanielGriffin on April 05, 2011 at 04:17 PM

    Hi there,

    I see that some of your forms have multiple email notifications.  Did you know that you can send the same notification to multiple people?  Just seperate their addresses with a coma in he Recepient field.  Try the following.

    1. Click on "Setup and Share" tab on the form builder toolbar
    2. Click on "Email Alerts"
    3. Click on "Notification"
    4. Click on "Reply-To and Recipient Settings"
    5. Add the email addresses to the "Recipient:" input box separated with a comma. Such as:
    user1@domain.com,user2@domain.com

    Hope this helps,

    Thanks,

    Daniel