What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Missing question

    Asked by Samantha on April 05, 2011 at 12:57 PM

    We are an animal rescue and need a form for our adoption application. The web based form that we currently use is through response-o-matic.com  The only problem we have with them is if a question is left blank, it says there was a question left blank and rather that highlighting in red so they can fill it in, it makes the entire form go blank and they have to do it all over again. Our form is very tedious and takes people a long time to fill out and sometimes because of this they get frustrated and go somewhere else.  What happens if your form has a question left blank?

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    JotForm Support

    Answered by abajan on April 05, 2011 at 01:33 PM

    Hi Samantha

    Assuming the question is marked as required, when the user attempts to submit the form, a notice alerting her to the missing answer will be displayed and unlike what obtains with Response-o-Matic, the other fields will remain filled.

    Thanks for asking and please feel free to inquire about other JotForm features.

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    JotForm Support

    Answered by NeilVicente on April 05, 2011 at 01:34 PM

    Hi Samantha,

    If a question is left blank and that question is set as a Required field, a validation warning will show up, prompting the user to fill out that particular field.

     

    The form cannot be submitted if the required fields are left empty.

    To set a question as a Required Field:

    1.  Click the question/field you want to set as required.

    2.  Click on the Required button located in the toolbar at the top of the Form Builder.

     

    3.  Save your form.

     

    Please let us know if you have further questions.

    Regards,
    Neil