- amybee4182Asked on April 05, 2011 at 03:19 PM
I have a form with questions that are required for each user to fill out... on jot forms the user cannot submit it without answering these questions, but on my webpage they can submit it without answering these questions. It worked before and now it does not.
And the page breaks aren't working eitherPage URL:
- allanftdAnswered on April 05, 2011 at 05:18 PM
Thank you for bringing this to our attention and we apologize for the inconvenience.
I tried but failed to replicate the issue you reported. But what I would suggest is to create a Condition that will prevent the form from being submitted unless all required fields are properly filled out.
I have cloned your form named Observation Form and created a Condition to demonstrate this suggestion. You can find the clone form with the condition here - http://www.jotform.com/form/10940415190. Please test it and feel free to use it in your website if it works well for you.
Thank you for using JotForm!
- amybee4182Answered on April 06, 2011 at 10:09 AM
It still does not work. I even posted your cloned form to the website and it still sends the incomplete form... I don't understand why it doesn't. It worked last week and now none of them do. I am using up all of my submissions testing these forms all the time to see if they work. They work when I preview them on here, but not when I put them on the page.
- JotForm SupportNeilVicenteAnswered on April 06, 2011 at 05:58 PM
Can you tell us which browser you are using? Are you using the same computer as you did last week when the forms were working fine?
Is it possible for you to attach a screenshot of the form and its errors so we will be able to isolate the root cause of your problem?
- adamsims07Answered on April 26, 2011 at 08:40 AM
It works if i use the Iframe code, however using the iframe code causes the bottom of the form to cut off when viewing on mobile browsers
- JotForm SupportNeilVicenteAnswered on April 26, 2011 at 01:33 PM
However, like what you said, embedding via iframe works pretty flawlessly, although you were saying that the bottom gets cut off when using mobile browsers.
I did some tests with a form embedded in weebly and view using Opera Mini simulator and for what seem like forever, I finally figured out why the form gets "cut off".
It is the Submit button that disappears and the reason is because the button is centered, and since mobile browsers, when in mobile mode (narrow screen width), fails to display any elements that cannot fit into the screen.
Solution is to set center-align the submit button. View this weebly site using a mobile browser, and see what I mean.
Let me know how this works out for you.
- adamsims07Answered on April 26, 2011 at 02:18 PM
Many Thanks for the suggestion but the form still gets cut off at the bottom when using the iframe code.
Not only the Submit Button but also the 2 fields before it. I tried changing the height size in the iframe code and this does work but leaves a huge white space below the submit button
- JotForm SupportNeilVicenteAnswered on April 26, 2011 at 02:21 PM
Well, that's odd. In my example weebly site, only the submit button got cut off. Would it be possible for you to give us the link to your weebly site? It would help us best in finding the most proper solution to your problem.
We'll await your reply.
- adamsims07Answered on April 26, 2011 at 02:27 PM
Here is the link to the page - Page
I have only tested using the Safari browser for Iphone
- JotForm SupportliyamAnswered on April 27, 2011 at 10:17 AM
I have done numerous tests and I found out what's wrong. Seems that somewhere the conflict is with naming your single textbox field name as "First Name". As long as I have a "name" in my field, it disregards the validation possibly due to some function conflict with another script in weebly.
I would suggest using a Full Name field under Quick Tools instead.
Here is my sample weebly test page, you can try posting submissions to see the difference:
Jotform Test with conflict tab is the cloned form where it does not return the validation errors
Jotform Test no conflict tab is a similar form where I simply changed the name fields.
I have placed my form via script embedding by the way (<script src="//form.jotform.com/jsform/xxxx"></script>).
You can try out my suggestion and then let us know if you're still having problems.
We'll wait for your update.
- adamsims07Answered on April 27, 2011 at 02:58 PM
Many Thanks for your help liyam, the form now works perfectly.
- JotForm SupportliyamAnswered on April 27, 2011 at 03:03 PM
Good to know my solution worked for you, adamsims07.
If you have any other concerns or inquiries, please do let us know.
Thanks and warm regards.