Your website says I need to verify my email but link is not valid

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    amerrill823
    Asked on November 07, 2019 at 02:24 PM

    I changed my email because I got a pop-up on your site that said my other email address was blocked or something like that. So I changed and and received the validation link but then the link says it's not a valid link. Very confused!

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    Mike
    Answered on November 07, 2019 at 05:51 PM

    We would like to apologize for the inconvenience.

    Your current email address bel*********do*****@gmail.com is verified and perfectly valid.

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    amerrill823
    Answered on November 07, 2019 at 06:50 PM
    Thank you! I have a potential client that has tried to fill out my form
    three times in the last day or so but it will not go through. Are you able
    to help me troubleshoot this?
    ...
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    Mike
    Answered on November 07, 2019 at 07:33 PM

    We will address the issue via a separate thread:

    https://www.jotform.com/answers/2032835

    It will be updated shortly.