Reply to your Inquiry about Recurring Charge not Going Through with card on File

  • Profile Image
    Monette Smith
    Asked on April 09, 2013 at 12:28 PM

    FYI:  Please be advised that the card on file was recently compromised and fraudulent charges were made, so the bank cancelled the card and we are receiving a new card in 7-10 business from Monday’s date, 4/8.  Please send me your phone number or call me to ascertain a temporary card to process the recurring charge now and avoid any delays with our subscription.

    Please confirm receipt of this message.

    Thank you, (Accounting Manager for PR MARKETING LLC)

  • Profile Image
    Answered on April 09, 2013 at 01:20 PM

    Hi Monette,

    Are you referring to the account: reviewitmag ? If so, the account is still good. You can change the Card on File by going to My Account - Billing Section. Click Edit button and follow instructions