- Ursula BufordAsked on April 09, 2013 at 01:10 PM
We have people trying to fill out a form and it's not working. I tried to sign in to see what's up, and I cannot sign in either. How long will you be down?
- JotForm FounderaytekinAnswered on April 09, 2013 at 01:22 PM
The problem is now fixed. We are terribly sorry about this. Our redis database stopped working and needed a reboot.
It was not supposed to block submissions. We will be working on this ASAP to make sure that problems with redis server does not affect the form submissions in the future.