I made some changes on my page and the jotform pencil is no longer show

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    Shaun
    Asked on November 09, 2019 at 01:09 PM

    I made some changes on my page and the jotform pencil is no longer shown. It's been working for a few months already.

    I followed the steps about the source code copy but couldn't get it working except for the iframe. However, it's not shown as a full embedded page as before.

    I need advise asap. Here is a sample https://tinyurl.com/y2z2o3t7



    This is a re-post of a comment on Getting the Form iFrame Code

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    jonathan
    Answered on November 09, 2019 at 04:32 PM

    We apologize for the inconvenience caused. I checked on your website and I can see the embedded form properly.

    1573334913zzz 2019-11-10 05.27.33.png


    If I understand correctly the problem, you are saying that the embedded form was cut-off on the website.

    What I suggest you try for now is to re-embed the form.

    Make sure to remove/clean first any remaining script codes of previous embed before you re-embed.

    Use the iframe embed code to re-embed the form on your website.

    Please let us know if issue remains.