Security Issue with secure form

  • Profile Image
    LegalView
    Asked on April 10, 2013 at 11:18 AM

    The secure forms on this site keep giving security errors

    https://legalview.com/case-review.html

     

    Any ideas?

  • Profile Image
    sidharth_kch
    Answered on April 10, 2013 at 11:27 AM

    @LegalView

    I just checked your form and did a test submission without getting any security error. Please let us know which browser are you using. A screenshot will be a great help.

    Let us know and we will investigate this issue.

    Thanks,

    Sidharth

  • Profile Image
    LegalView
    Answered on April 10, 2013 at 11:59 AM

    The persons are using IE8 and this I am using IE9

    It states that "Internet Explorere blocked this website from displaying content with security certifiacte errors" and the only thing on the page blocked is the form.

  • Profile Image
    jefreylandicho
    Answered on April 10, 2013 at 12:25 PM

    I tested your website using IE developer tools accessing the site through IE7 - IE10 but was not able to received any security certificate warnings.

    Will you be able provide us the exact error message the persons received when accessing your site using IE8?

  • Profile Image
    LegalView
    Answered on April 10, 2013 at 01:37 PM

    Hi it is blocking the spam captcha and considering it unsecure.

  • Profile Image
    abajan
    Answered on April 10, 2013 at 01:58 PM

    @LegalView

    I was able to reproduce the issue that occurs in IE while on your web page. However, the Captcha loads fine once the form is loaded at its own URL (https://secure.jotformpro.com/form/30185806221952).

    Unless there's a reason for embedding the form's full source, try using either the default embed code or the iFrame version and let us know if the problem still occurs.


    We look forward to your results.