What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Security Issue with secure form

    Asked by LegalView on April 10, 2013 at 11:18 AM

    The secure forms on this site keep giving security errors

    https://legalview.com/case-review.html

     

    Any ideas?

    Page URL:
    https://legalview.com/case-review.html

    review site
  • Profile Image

    Answered by sidharth_kch on April 10, 2013 at 11:27 AM

    @LegalView

    I just checked your form and did a test submission without getting any security error. Please let us know which browser are you using. A screenshot will be a great help.

    Let us know and we will investigate this issue.

    Thanks,

    Sidharth

  • Profile Image

    Answered by LegalView on April 10, 2013 at 11:59 AM

    The persons are using IE8 and this I am using IE9

    It states that "Internet Explorere blocked this website from displaying content with security certifiacte errors" and the only thing on the page blocked is the form.

  • Profile Image

    Answered by jefreylandicho on April 10, 2013 at 12:25 PM

    I tested your website using IE developer tools accessing the site through IE7 - IE10 but was not able to received any security certificate warnings.

    Will you be able provide us the exact error message the persons received when accessing your site using IE8?

  • Profile Image

    Answered by LegalView on April 10, 2013 at 01:37 PM

    Hi it is blocking the spam captcha and considering it unsecure.

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    JotForm Support

    Answered by abajan on April 10, 2013 at 01:58 PM

    @LegalView

    I was able to reproduce the issue that occurs in IE while on your web page. However, the Captcha loads fine once the form is loaded at its own URL (https://secure.jotformpro.com/form/30185806221952).

    Unless there's a reason for embedding the form's full source, try using either the default embed code or the iFrame version and let us know if the problem still occurs.


    We look forward to your results.