I just wanted to make sure there are no additional transaction fees from JotForm aside from the monthly plan.

  • alptkz
    Asked on November 13, 2019 at 6:41 AM

    Hello.

    We're interested in using JotForm for selling subscriptions with Stripe. I have a few questions about this:

    1. I just wanted to make sure there are no additional transaction fees from JotForm aside from the monthly plan. Can you please confirm that ?

    2. How do you handle subscription cancellations? How can a user unsubscribe?

    3. Is there a way to keep a Google Sheet updated with the list of active subscribers which updates when users cancel their subscription ?
  • Victoria_K
    Replied on November 13, 2019 at 6:50 AM

    Hi and thank you for reaching us! 

    I confirm that there're no additional transaction fees for payments received through forms. However, every plan is limited with the number of payments you can receive every month.

    We will address your other questions in separate threads:

    https://www.jotform.com/answers/2038769 

    https://www.jotform.com/answers/2038771