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WorthcruiserAnswered on November 14, 2019 01:34 PM
I am getting "expected an order ID to be passed" ERROR
I am connected to Paypal and I have deleted the product and built another one and still get error
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Jonathan JotForm SupportAnswered on November 14, 2019 05:18 PM
We apologize for the inconvenience caused. I was able to reproduced the error as well when I test on your form.
The error was requiring an item/product to be selected before it can submit. But since the product/item is actually not required, it should not throw a payment error.
I have reported the issue to our backend team for further investigation and fixing. We will notify you here once fixed.
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WorthcruiserAnswered on November 14, 2019 05:37 PM
ok
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WorthcruiserAnswered on December 08, 2019 04:40 PM
Soooooooo.... is anyone looking at this error?
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Jonathan JotForm SupportAnswered on December 08, 2019 05:50 PM
We apologize for the delays. The ticket report submitted is still in opened status and was assigned to one of our backend team.
Unfortunately there is no new updated response from the team yet.
I will make a follow up on the status on your behalf. You will be notified here and in your email for any response on this thread.
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WorthcruiserAnswered on December 08, 2019 09:56 PM
No Need, I fixed it. I think when I deleted some other Forms it worked but, who knows? I have the dumbest luck out of anyone else I know.
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Ashwin JotForm SupportAnswered on December 09, 2019 03:33 AM
I am glad to know that you fixed this issue yourself and your form works as expected.
Do get back to us if you have any questions.
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paulnsimpson JotForm DeveloperAnswered on January 20, 2020 08:32 PM
Hi,
This bug has now been fixed. Apologies for the inconvenience. If you are still experiencing problems with your form please let us know in this thread.
Thanks