Trouble while applying Logic and conditions to my form

  • DigvijayS
    Asked on November 18, 2019 at 4:58 AM

    Hi team,

    I have created a form that contains a bunch of conditional statements. There is one logic, in particular, that seems to be not working. No matter how many changes I make or I try multiple variations to the same logic, it still isn't getting resolved. Please correct the same as it seems like a serious backend issue.

  • Girish JotForm Support
    Replied on November 18, 2019 at 5:50 AM

    As far as I checked the form, I could see that the form is working fine. 

    But it would be helpful, if you could let us know which condition or which part of your form's process flow is not working.

  • DigvijayS
    Replied on November 18, 2019 at 6:25 AM

    There is a condition on page 10 of 13 that if option 1 'Yes, and I attended' is selected, the form flow should directly go to another logic-dependent page 12 of 14 that is the outcome. But the form settings for some reason just keep jumping through that condition and omitting it. 

  • DigvijayS
    Replied on November 18, 2019 at 6:27 AM

    Rest all conditions are fine, but that one condition is simply not executing.

  • DigvijayS
    Replied on November 18, 2019 at 6:32 AM

    1574076682Capture Screenshot 10

     

    This condition is not executing. It simply jumps the question #12, and moves onto #13. It needs to stay on Q.12

  • Girish JotForm Support
    Replied on November 18, 2019 at 6:49 AM

    Please add a Hide statement in this condition:

    15740776581811 8 Screenshot 10

    Also, please disable or remove the below condition:

    15740776911811 9 Screenshot 21

    Here's a demo form: https://form.jotform.com/93212376765967 This is working as expected from my end.

    Please test and let us know.

  • DigvijayS
    Replied on November 18, 2019 at 11:37 PM

    Works now. Thanks much.