submission form coming through without payment info

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    ALDHAmembership
    Asked on April 06, 2011 at 06:17 AM

    I thought pending submissions would not come through to the notification email unless the payment was successful.

    Yesterday, two submissions came through without payment. Did something change?

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    liyam
    Answered on April 06, 2011 at 07:00 AM

    Hello,

    This is because the person who filled up the form did not tick any of the checkboxes in your "Membership (Jan.1 - Dec. 31) and Gathering Fee using PayPal" field.  By default, when a form with payment has not filled up an order in the payment field, it will submit properly, bypass the payment gateway and be considered as a completed submission.

    You should mark the field as required so that everyone should be obliged to tick the membership type checkboxes.

    Hope this helps.

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    ALDHAmembership
    Answered on April 06, 2011 at 07:04 AM

    Liyam,

    Thank you for the quick reply both your answer and solution are PERFECT!

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    liyam
    Answered on April 06, 2011 at 07:28 AM

    Good to be of help :)