- ALDHAmembershipAsked on April 06, 2011 at 06:17 AM
I thought pending submissions would not come through to the notification email unless the payment was successful.
Yesterday, two submissions came through without payment. Did something change?Page URL:
- JotForm SupportliyamAnswered on April 06, 2011 at 07:00 AM
This is because the person who filled up the form did not tick any of the checkboxes in your "Membership (Jan.1 - Dec. 31) and Gathering Fee using PayPal" field. By default, when a form with payment has not filled up an order in the payment field, it will submit properly, bypass the payment gateway and be considered as a completed submission.
You should mark the field as required so that everyone should be obliged to tick the membership type checkboxes.
Hope this helps.
- ALDHAmembershipAnswered on April 06, 2011 at 07:04 AM
Thank you for the quick reply both your answer and solution are PERFECT!
- JotForm SupportliyamAnswered on April 06, 2011 at 07:28 AM
Good to be of help :)