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ACCOUNTS PAYABLEAsked on November 18, 2019 at 1:54 PM
Order ID: IN*****16-2034-80159B
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David JotForm Support ManagerReplied on November 18, 2019 at 6:47 PM
Could you please let us know what you need? That reference number you have provided belongs to the grandfathered Premium plan that the account username "nexusrv" has, that account is registered under the email address "i***@****srv.com".
If you need to reset the account password, please follow this guide: https://www.jotform.com/help/489-How-to-reset-the-password