File Uploader by Uploadcare Widget: Settings not loading

  • allenkeys
    Asked on November 18, 2019 at 2:36 PM

    When trying to edit the UploadCare widget on my form, I click the Widget Setting button, but it only takes me to a white page that never loads anything. I have tried it in Chrome, Firefox, and Edge browsers.

    1574105753Annotation 2019 11 18 123505 Screenshot 10

    Jotform Thread 2044792 Screenshot
  • Mike
    Replied on November 18, 2019 at 8:23 PM

    I am able to reproduce the issue. Let me escalate a ticket to our developers in order to check this issue. We will let you know when we have any updates on this.

    In the meantime, you may consider using our standard File Upload field or other File Upload widgets.

  • Mike
    Replied on November 19, 2019 at 2:47 PM

    Let me please inform you that the issue with the File Uploader by Uploadcare widget has been resolved. Now you should be able to properly access the settings of the widget.