- betterlistenAsked on April 12, 2013 at 06:49 AM
i have not idea why i stopped getting an email everytime someone submitted a form.
please let me know how to fix
emails stopped coming to email@example.com i februrary-
please help me fix this
- JotForm SupportabajanAnswered on April 12, 2013 at 07:28 AM
That email was in our bounce list. The following message was displayed:
Reason(s) : 5.1.0 - Unknown address error 550-'5.1.0 [firstname.lastname@example.org] sender rejected. IB504'
I have removed the email from the list but to avoid any reoccurrence, please follow these guidelines. It may also be useful to send a copy of the above reason to your email provider.
Be sure to let us know if you experience the problem again.