What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    SSL Certificate Error

    Asked by drewbourke on April 12, 2013 at 10:27 AM

    We use Jotform extensively and LOVE IT!

    Sometimes, we get visitors stating they are seeing a security warning instead og the form. I read a thread about this and saw the tech recommended using "Normal Form". What is that and how can I use it to be sure our forms always work?

    Again, thanks. We LOVE Jotform!!!

    Page URL:

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    Answered by jefreylandicho on April 12, 2013 at 11:46 AM

    The error you are receiving is due to an SSL certificate issue which our developers are already working on a fix. I have forwarded this thread to our developers for investigation as well.

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    Answered by jeanettebmz on April 12, 2013 at 05:23 PM

    Our developers have fixed the security certificate error. We are very sorry and we apologize for any inconvenience caused to you

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    Answered by drewbourke on April 12, 2013 at 05:25 PM
    Thanks so much. This is an amazing tool.
    Drew Bourke
    Phone: (615) 440-9916
    Fax: (615) 410-4257
    *Thinking about adding me to your Spam email lists? If so, I like h**ockey,
    drums, movies, music, exotic cars, gadgets and fine clothing.*
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    Answered by jeanettebmz on April 12, 2013 at 05:28 PM

    Thanks you so much for your opinion! Do not hesitate to contact us anytime!