What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why can I not load my forms?

    Asked by tejajo on April 12, 2013 at 01:28 PM

    I have some forms that I have saved and not I am having trouble editing them.

    The first time I log into the system I am able to get in and view my form, but if i try and make any edits or if I try to go to another form I get the following messages..

    ·         Wow! This must be a huge form. We are almost there.

    Ok! I give up. I wasn't able to load this form. Please try it later.

    I have never had issues in the past and I think the forms have gotten smaller.

    Please let me know if there is anything i can to do to edit my forms.


  • Profile Image

    Answered by KadeJM on April 12, 2013 at 01:55 PM

    It sounds like you may have experienced some slight server lag due to heavy server traffic at peaktimes or a possible internet connection issue which may have caused a slowdown leading to this issue.

    I just checked your account and I was able to view moving in and out of the formbuilder for edit mode in your account with minimal issues.

    Can you please try again and let us know if you are still having issues? You may need to clear your browser cache which may also be helpful.

  • Profile Image

    Answered by tejajo on April 12, 2013 at 03:01 PM

    Thanks, Clearing the cache resolved the issue.