Why can I not load my forms?

  • Profile Image
    tejajo
    Asked on April 12, 2013 at 01:28 PM

    I have some forms that I have saved and not I am having trouble editing them.

    The first time I log into the system I am able to get in and view my form, but if i try and make any edits or if I try to go to another form I get the following messages..

    ·         Wow! This must be a huge form. We are almost there.

    Ok! I give up. I wasn't able to load this form. Please try it later.

    I have never had issues in the past and I think the forms have gotten smaller.

    Please let me know if there is anything i can to do to edit my forms.

    Thanks

  • Profile Image
    KadeJM
    Answered on April 12, 2013 at 01:55 PM

    It sounds like you may have experienced some slight server lag due to heavy server traffic at peaktimes or a possible internet connection issue which may have caused a slowdown leading to this issue.

    I just checked your account and I was able to view moving in and out of the formbuilder for edit mode in your account with minimal issues.

    Can you please try again and let us know if you are still having issues? You may need to clear your browser cache which may also be helpful.

  • Profile Image
    tejajo
    Answered on April 12, 2013 at 03:01 PM

    Thanks, Clearing the cache resolved the issue.